Delightful Jewelry and Gifts

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Shipping & Returns Shipping & Returns

Shipping, Handling: Since shipping is so expensive, any store that offers FREE shipping is likely making the money for this expensive offer by raising the price of the jewelry. Delightful Jewelry and Gifts does not play games and charges a flat 25% shipping charge for orders up to 1 pound, and thereby we keep our prices low and likely save you money in the end!
Unless otherwise noted, shipping fees are non refundable under any circumstance.

International Shipping with
We have partnered with to offer convenient, fast international shipping to more than 225 countries for our customers. members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.

Sign up with and receive your own U.S. street address to receive merchandise. provides specialized international package forwarding services from your new U.S. address to your international address.

Note:Use's Personal Shopper service to make a purchase from (Delightful Jewelry and Gifts) Matt Gordon Company. accepts cards with international billing addresses as well as those issued by non–U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.

Follow these two steps for international delivery:

1. Get your own U.S. address in America at

2. Use your new U.S. address, provided by, when placing your order with us.

If you are ordering multiple items from us, you’ll enjoy the most savings by using Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.

Have Your Very Own U.S. Mailing Address

We are sorry due to insurance reasons we cannot normally ship to the following countries: Colombia, Congo, Libya, Iran, Iraq, Burma, Cuba, Sudan, Somalia, North Korea, Ethiopia, and Syria.

Please also note UPS does not deliver to PO Boxes. Due to varying custom laws, we cannot tell you if you will incur custom fees. We do know that USA customers do incur up to a 7.5% custom fee which must be paid upon receipt of the item when receiving items sent from outside the US. European customers incur a 20% VAT tax. If you are in the USA or Europe, please check with your local customs department for the particulars in your case!
We ship using all of the major parcel carriers including, UPS, FedEx, USPS, and Airborne whichever is best for each individual package need. Our standard parcel carrier is USPS and we usually ship USPS Priority mail except for free items which are sent first class parcel. Candles and other heavy shipments such as a large shipment of magnetic jewelry are usually sent UPS but you can choose from the rates offered to you.
For our wholesale customers we will ship anywhere in the world that can be insured. We will even ship to counties that cannot be insured at the wholesalers risk of package loss.
If it is legal to ship to a country we will do it! We ship to APO and other military locations although these packages cannot be insured and per law they cannot be tracked. Lastly except for special circumstances such as overnight delivery and delivery of very heavy products we can ship to P.O. Boxes though we prefer not to. We are not responsible for missed directed shipments, and if a shipment comes back to us because of a bad address that the buyer provided the buyer will be responsible for the cost of the return item if we are charged such cost by UPS or the carrier being used.
All orders are shipped using addresses provided by customer and verified electronically using the US Postal Service AIS Database and or UPS address verification. Although even with these tools we cannot guarantee 100% that the items will not be returned for bad address as these systems are not 100% foolproof and we offer them only as guidance for you. If the shipping address cannot be verified using the USPS AIS and/or UPS address verification, no Delivery Guarantee applies and customer assumes responsibility for missed directed, returned, or lost packages and must re-pay S&H to receive the order again and the cost of the returned package if it returns to us, this is particular important with wholesale customers. Our shipment using FedEx or UPS includes $100 shipping insurance but not if we use USPS. We encourage the purchase of additional insurance when using USPS, and anything over $100 with any shipper should also be insured as our shipments are FOB Miami, Florida, USA.

Customer Service & Return policy:When you purchase from Delightful Jewelry and you are purchasing at a wholesale level with wholesale terms. This means we do not provide consumer terms such as trial periods, return policy, exchange policy, etc. Once you purchase a product it is yours. There is absolutely no refund, return, or exchange of pieces of our products once you purchase them. If they get lost, stolen, or damaged during shipping and you report it on time AND you purchased insurance or the package was insured, then we will refund or replace the items lost, stolen, or damaged when happened during the shipping process ONLY! If you purchase items that are custom made or are out of stock you agree to wait the 14-30 days it takes to make most products and not cancel the orders. Once you place an order the order is final as items that are custom made are made just for you and others are purchased in greater quantities because of your order. We can keep our prices down by elimination many of the consumer frills we have described herein and by keeping just enough inventories for a normal 2 week ordering process. Sorry for hygienic reasons we cannot under any circumstances accept returns of body jewelry, all body jewelry sales are final.

Additional Information Most of our jewelry is manufactured just for you. Each and every piece only exists for you. Generally genuine diamonds are H-I color, SI clarity except for promotional materials (less expensive items) in which case they are promotional grade. In this world of machine automation, you still get craftsmen working just for you. Since most of our jewelry is custom made we charge your Credit Card at the time of purchase as a deposit for the manufacturing of the jewelry.

Discount Coupons All discount coupons must be used on the cart at the time of order for them to be effective. Sorry we cannot give you credit for the coupon after the order has been completed and charged we cannot reverse the charge and adjust it. If you do not use the coupon at the time you place the order by placing the coupon ID in the coupon box in the shopping cart prior to completing your order you may always use it for your next order! Under no circumstances can discount coupons be used to purchase jewelry at neither wholesale prices nor liquidation or closeout jewelry and coupons do not discount items that are already on special.

Jewelry Liquidation and Close-out Sales-- Open for Purchase to Everyone Consumers and Merchants Our jewelry liquidation and jewelry closeout sales are for new products (unless otherwise stated in the product description) that have been discontinued by or are jewelry close-outs and jewelry liquidations from other jewelry merchants.

Due to our growing success, other major jewelry manufacturers and merchants are entrusting our suppliers with selling their surplus jewelry, discontinued jewelry, and jewelry close-outs. These products are available on a limited quantity and are on a first-come first-served basis. Once each lot is sold another lot may not be available to replace it. Due to the nature of the internet, the ability to place an order does not guarantee availability as simultaneous orders are possible. You will not be charged unless the product is available. No coupons or discounts accepted. Even if you use a coupon, its discount will not be accepted. The price shown is the final price and cannot be combined with any other offer that provides discounts nor in the case of wholesale customers be discounted by the normal discount rate of the site, should it be discounted because of a large order, it will be manually corrected and you will purchase it at the price shown, no exceptions. The price of the liquidation jewelry and closeout jewelry sales cannot be discounted under any circumstances or any means possible, and even if they are by the site they will not be accepted. By purchasing them you are agreeing to pay the full price shown for the item. You are also acknowledging that while the product may be new it may have tarnish or may need cleaning which we will not do since it has been discontinued and not been maintain but overall unless otherwise stated it will be new and undamaged.

All liquidation items are sold AS-IS and no refunds or returns will be accepted under any circumstances. When you purchase these items you do so under this no return no refund policy and knowing that the product is sold AS-IS and are not subject to our regular discount fee.

Typographical Errors: In the event a product is listed at an incorrect price or with incorrect information due to a typographical error or error in pricing or product information received from our suppliers or from staff error, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled. We shall immediately issue a credit to your credit card account in the amount of the charge.

In order to capture as much detail in our images for your benefit, actual jewelry size may be different than the size they appear in the site due to extreme close-ups of the images.

Languages Spoken: Our official site language is American English If you have any questions please do not hesitate to contact us at: Email: or Delightful Jewelry and Gifts C/o Matt Gordon Company, 1806 71st Avenue, Vero Beach Florida 32966. Telephone calls are by appointment only which should be set up by email. We handle order issues only by emails because we need a trail of emails in case there is a problem. Our normal operating hours are 8:00 am to 5 pm ET M-F although we are usually in at other times and on the weekends; only these hours are officially enforced.

Please Note: None of the products offered for sale by Delightful Jewelry and Gifts or any of its affiliates or subsidiaries are, unless otherwise stated, sponsored or endorsed by any celebrities or other famous persons. No celebrities or other famous persons are associated or affiliated with, its affiliates or subsidiaries, in any way. Any similarities between the names or images appearing on this website and any celebrities or other famous persons are purely coincidental.


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